Last updated: 18 September 2026
Who we are
SNS House London Ltd is the controller of personal information described in this policy. Contact us at SNSHouseLondon@gmail.com or +44 7989 898389.
Information we may receive
When you contact us, we may receive your name, contact details, property information, enquiry details and any other information you choose to provide.
How we use information
- To respond to enquiries and communicate with you
- To assess a property or business opportunity
- To take steps you request before a possible agreement
- To maintain appropriate business and legal records
- To protect our legitimate business interests and prevent misuse
Lawful bases
Depending on the context, we may rely on legitimate interests, steps before entering a contract, performance of a contract, compliance with a legal obligation or consent.
Sharing information
We may share information with professional advisers or service providers where reasonably necessary. We may also disclose information when required by law. We do not sell personal information.
Retention and security
We retain information only for as long as reasonably necessary for the purpose collected, including legal, accounting and dispute requirements. We use proportionate measures to protect it, but no online system is completely secure.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to use of your information, and to request portability or withdraw consent. Contact us to make a request.
Complaints
Please contact us first so we can try to resolve your concern. You may also complain to the UK Information Commissioner's Office at ico.org.uk.
Changes
We may update this policy. The latest version will appear on this page with a revised date.